Air Carrier Access Act
The Air Carrier Access Act prohibits discrimination in air
transportation by air carriers against qualified individuals with
physical or mental impairments. It applies only to air carriers that
provide regularly scheduled services for hire to the public.
Requirements address a wide range of issues including boarding
assistance and certain accessibility features in newly built aircraft
and new or altered airport facilities. People may enforce rights
under the Air Carrier Access Act by filing a complaint with the
U.S. Department of Transportation, or by bringing a lawsuit in
Federal court. For more information or to file a complaint
contact:
Departmental Office of Civil Rights
Office of the Secretary
U.S. Department of Transportation
400 Seventh Street, S.W.
Washington, D.C. 20590
( 202 ) 366 - 4648 ( voice )
( 202 ) 366 - 8538 ( TDD )
You may also contact:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
400 Seventh Street, S.W.
Washington, D.C. 20590
( 202 ) 366 - 2220 ( voice )
( 202 ) 755 - 7687 ( TDD )
|